November 16, 2018 · 0 Comments
By Wendy Gabrek
The new retail space located at the 3rd Line and Tottenham Road is quickly filling with new and expanding local business.
One such business, Horan & Associates Brokers Inc., owned by Brenda Horan – formerly located on Queen Street in the downtown core – has been established for over 25 years in Tottenham. The business celebrated its grand re-opening in the new 3rd Line plaza on Saturday, November 3, with local dignitaries, including Mayor Rick Milne, Deputy Mayor-Elect Richard Norcross, and president of the Tottenham Beeton & District Chamber of Commerce, Jennifer Gilbert.
Horan & Associates provides insurance and financial services including financial planning.
“We use a step by step process called, ‘Your financial Compass’, to protect families now and in the future,” Brenda Horan told The Times. “We moved into our new space as we needed more room to be able to provide education seminars as well as some fun workshops. I want to be able to educate people on investments and insurance so they can better protect themselves.”
Warm and lively inside, Horan and Associates has an indoor living wall, back-lit cloud painted ceiling tiles, and motivational artwork throughout.
“We wanted to make our office a warm and welcoming place to come. We didn’t want it to look like a regular office. We wanted people to be able to come and enjoy the seminars in a relaxed environment,” said Horan.
Also during the re-opening, Brenda and her team offered two contests – a chance to win a $100 Visa gift card (won by Joanne B. of New Tecumseth) and a chance to name their new mascot, a full sized wall giraffe.
“The name that was chosen for our mascot giraffe is Unity,” said Horan.
“For many years, Horan & Associates Brokers Inc. has served the Ontario area. We have developed into a full service, independent insurance, investment and financial service brokerage. We can provide you with quality products and services, to meet all of your personal, business, and financial needs,” adds Horan.
On the importance of her customers, Horan had this to say: “Customers are the most important people in any business. Customers are not dependent on us. We are dependent on them. Customers are not an interruption of our work. They are the purpose of it. Customers do us a favour when they come in. We aren’t doing them a favour by waiting on them. Customers are part of our business – not outsiders. Customers are not just money in the cash register. They are human beings with feelings and deserve to be treated with respect. Customers are people who come to us with their needs and their wants. It is our job to fill them. Customers deserve the most courteous attention we can give them. They are the lifeblood of this and every business. They pay our salaries. Without them, we would have to close our doors. We never forget that.”
For more information about Horan & Associates Brokers Inc. visit them at their new location – B-6670 3rd Line, Tottenham, call 905-936-5200, email horan@horan-associates.com or visit www.horan-associates.com