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Stronger protection for wireless consumers
May 2, 2013 · 0 Comments
Ontario is taking steps to strengthen consumer protection by introducing legislation today that would, if passed, make it easier for consumers to understand the costs and terms of their cell phone and wireless services contracts.
The proposed legislation, if passed, would benefit wireless consumers by:
• Limiting the costs associated with cancelling a contract
• Requiring contracts to be written in plain, easy-to-understand language
• Ensuring contracts clearly spell out which services come with the basic fee, and which would result in a higher bill
• Showing the total price in wireless services pricing advertisements
These proposed reforms would protect consumers while furthering the new Ontario government’s commitment to building a strong economy and a fair, safe and informed marketplace.
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