June 11, 2026 · 0 Comments
By Brian Lockhart
The Nottawasaga Valley Conservation Authority (NVCA) has released the highlights of its latest board meeting held in May 2026.
Each year, the NVCA publishes a Customer Satisfaction Report that summarizes data collected through surveys and client reviews. The results of those reports are made public.
Stewardship
The NVCA’s Stewardship Services include river restoration, tree planting, the Healthy Waters grant program, and other projects that protect and enhance the watershed.
Working with funders, landowners, volunteers, and local partners, the stewardship and restoration services team planted 10.500 trees and restored 10.5 km of rivers and streams over the past year.
The survey generally complemented NVCA’s stewardship staff for their expertise and results.
Lands
The NVCA offers 11 conservation areas for watershed residents and visitors to explore.
Satisfaction for NVCA’s conservation areas is measured through Google reviews.
In 2025, the majority of submitted reviews rated the conservation area four or five stars.
The conservation areas that received the most reviews were Fort Willow Conservation Area, Tiffin Conservation Area, and Nottawasaga Bluffs Conservation Area.
Education
NVCA’s Environmental Education Program provides hands-on, curriculum-aligned programs for JK to Grade 12 students.
IN 2025, the program saw close to 13,000 participants, from toddlers to seniors.
Through feedback surveys, most teachers and families rated NVCA’s education program as good or excellent, noting strong connections to the provincial curriculum, opportunities to appreciate and interact with nature, and outstanding customer service.
Events/Public Programming/Facility Rentals
The NVCA’s Lands Department received excellent feedback for the 2026 Sporing Tonic Maple Syrup Festival and wedding venue rentals.
Community organizations applauded the excellent customer service and reasonable prices for hosting events such as trail runs and musical hikes.
Permitting Process
Most survey responses regarding NVCA’s permitting process indicated that the regulations staff were knowledgeable, had good communication, and provided accurate information.
Through 2025, the Regulations and Planning department continued to focus on continuous improvement initiatives designed to enhance customer service, increase efficiency, and provide more transparent processes for applicants.
Employee handbook update
The Board of Directors approved updates to the Salary Administration Policy and Employee Expenses Policy in NVCA’s Employee Handbook.
The newly approved Salary Administration Policy introduces defined steps within NVCA’s salary grids.
This adjustment aligns with sector norms, supports workforce stability, and better positions the organization for a smooth and equitable amalgamation process.
NVCA staff are provided with meal allowances while attending meetings, conferences, and workshops.
The policy was updated to align with current standards and prices.